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| | | | | | | Welcome to New advpc.com About Us Advanced PC Products, Inc. is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@advpc.com.
Our Contact details:
Advanced PC Products, Inc.
2035 Royal Lane Suite# 200 Dallas 75229 United States
Phone: 972-241-2744
Fax: 972-241-0916
Email: sales@advpc.com |
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to complete your order.
We accept credit card payment. If you are shopping from North America, place your order; choose payment type, as "Credit card details sent separately", and we will get back to you as soon as possible. Or you can fill out our Credit Card Authorization Form ( -- download from here -- )
PLEASE NOTE THAT, FOR SECURITY PURPOSES WE VERIFY EACH CREDIT CARD'S INFORMATION WITH RELATED FINANCIAL INSTITUTIONS.
IF YOU ARE USING A DIFFERENT SHIPPING ADDRESS THAN YOUR BILLING ADDRESS, THAT ADDRESS HAS TO BE LISTED AS AN ALTERNATIVE SHIPPING ADDRESS UNDER YOUR CREDIT CARD BILLING INFORMATION AT YOUR FINANCIAL INSTITUTIONS. IF NOT, YOUR ORDER IS SUBJECT TO CANCELLATION.
We accept Amex, Discover, Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
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Shipping And Handling Our shipping charges are calculated online through UPS Online Tools. UPS Shipping rates and services are subject to change.
Please note that, the shipping charges applied to your online order/basket shows an estimate, and may show less or more according to your location. Your actual and most accurate shipping charges are calculated by the time your order is being shipped. Please refer to your Order Confirmation E-Mail for your shipping charges
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| Delivery Schedule Most (INSTOCK) parts orders are shipped on the same day if received prior to 4:30pm CST. Out of stock items may take 1 or 2 days to ship. Special-order items may take longer due to manufacturer availability. Complete computer systems are usually shipped within two (2) business days from date the system order is received. Special order items may take up to 7 days for shipment. Our normal shipping method is UPS Ground, UPS ORANGE. UPS RED or BLUE. And other shipment methods are available upon request. All insurance, handling and freight charges are the responsibility of the buyer. Any shortages or incorrect shipments must be reported to us within 24 hours. |
| Back Orders If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait or we may offer a similar product. Back orders may take up to 2 business days or longer, depending on manufacturer availability. |
Tax Charges Out-of-state (out-of-Texas) customers are exempt from tax.
Resellers and Non-Profit organizations are exempt from tax
PS:Note that, resellers must proviide a Reseller Certificate, and Non-profit organizations must provide a Texas Sales Tax Exemption Form in order to be tax exempt. |
| Credit Card Security Currently our web site is not set to accept Credit Cards online. If you want to pay with credit card, please fill out our Credit Card Authorization Form. We apologize for any inconvenience this may have caused. |
| Guarantee See Returns Policy |
| Reaching Us If you need to contact us, please email us at sales@advpc.com , alternatively, you can fax us on 972-241-0916 or write to us at 2035 Royal Lane Suite# 200 Dallas 75229 United States |
Privacy Policy This Statement of Privacy describes the practices regarding information collection from visitors while they visit Advanced PC Products, Inc.'s new web site (http://www.advpc.com)
ADVANCED PC PRODUCTS, INC. NEW PRIVACY POLICY
Advanced PC Products, Inc. provides products and services to resellers, VARs, Commercial Users, Businesses, and more since 1986. In order to serve our valued customers with quality by using the latest technology, we collect and store visitor information for use in OUR basic business processing needs only.
Advanced PC Products, Inc. collects general data related to each customer/visitor, such as the IP addresses, operating system, browser type and version number, the web pages viewed,etc.. Advanced PC Products, Inc. keeps this information private in a secure environment. Access to private customer information is limited by users, the information is kept in secure servers.
For our registered customers, the web site behavior characteristics might be tracked and gathered for web site customization. This information may include site navigation paths, advertisements clicked, and Network and Internet data.
The Use Of The Information Collected
Advanced PC Products, Inc. does NOT share any customer information, customer data, web usage reports, purchasing habits, accounting history, financial information, tax information, and similar with third parties and other companies/individuals. ONLY Advanced PC Products, Inc. uses the CRM data to better serve our customers and meet our customers’ expectations.
The Use Of Cookies
On your first visit to the registered portion of Advanced PC Products, Inc.'s Web site, we may issue a "cookie," a small file stored on your computer's hard drive, in order to simplify and ease your continued use of our new web site; such as easy login, shopping basket use, etc..The cookie may serve various purposes but is used primarily for establishing personal preferences and customization for each customer/visitor while using our Web site.
The Use Of Opt-In and Opt-Out
Customers have the right to opt-in and opt-out of our newsletter/special e-mail list and direct mail list by contacting us during business hours via e-mail at advanced@advpc.com or phone at 800-944-4937.
Privacy Policy Changes
Advanced PC Products, Inc. reserves the right and privilege to change this Privacy Policy. If such changes occur, this Privacy Policy will be updated, and all registered users/customers/visitors will be notified prior to the change.
We respect our customers’ privacy and legal rights. We do NOT spam, or direct mail outside our opt-in list. Advanced PC Products, Inc. welcomes your comments, suggestions, or ideas regarding our New Privacy Policy; please contact us at 800-944-4937 or e-mail us at advancedpc@advpc.com |
Returns Policy 1) All returned merchandise must have a RETURNED MERCHANDISE AUTHORIZATION number ( RMA ). Please contact our RMA department directly, or use our convenient Internet RMA Registration Center to obtain your number. We will refuse any merchandise that does not have a valid RMA number clearly marked on the outside of the shipping box. Returned merchandise must be shipped prepaid. NO COD SHIPMENTS WILL BE ACCEPTED. A legible copy of your original invoice must accompany the returned merchandise. ( Advanced PC will not provide copies of your invoices ) Contents within the RMA packet we receive must match the products applied for only. Any items included other than those applied for will be returned to you. Please include a description of the problem incurred with your product.
2) Products being returned for credit or a refund must be received at our warehouse within thirty ( 30 ) days from the invoice date. ( NO EXCEPTIONS ) A credit or refund will be extended only under the following conditions:
*The product must be returned in its original packaging in new condition. AND IN ITS ORIGINAL BOX. *A 15% RESTOCKING FEE will be charged.
*All manuals, warranty cards and accessories must be included. Any missing parts, CD's diskettes, software, documentation, cables, accessories, etc. will be charged to the customer.
3) Absolutely no credit or refund will be extended after 30 days. At our option, we will repair or exchange any product(s) returned after 30 days. Products that are scratched, abused, misused, altered, damaged from acts of nature, power failure or transients, over voltage on interface or have received environmental damage will be nonreturnable for credit. Products that are marked and scratched that are under warranty will be returned to the manufacturer for warranty repair. Advanced PC Products, Inc will make no over-counter exchanges. Special Order Products/Items DO NOT have any Advanced PC Products, Inc warranty. Therefore, on Special Order Products/Items there is NO REFUND, NO RETURN and NO CREDIT. Direct interface with the manufacturer is the responsibility of the buyer regarding damages or defective merchandise. |
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